1.What If Earwax Doesn’t Come Out?
If you do not see immediate results, don’t worry. Some earwax buildup requires multiple cleaning sessions.

Tips for Better Results:
*Use ear-softening drops beforehand
*Try cleaning again later
*Switch from the 5-hole nozzle to the 3-hole nozzle after adapting
*Increase pressure gradually if needed

Heavy earwax buildup may take time to loosen completely.

2.Feeling Dizzy or Uncomfortable?
Possible causes:
*Water temperature is too cold or too hot
*Water pressure is too strong
*Your ears are still adapting

Solutions:
*Use warm water only
*Switch to the 5-hole nozzle
*Lower the pressure setting
*Clean more slowly

3.What type of water do I need to use?

Warm, clean water is required when using PICLEEN E80. The water temperature should be maintained between 35°C and 39°C (94°F and 102°F).

1.How does this electric ear wax removal tool work without suction

Our device uses safe, controlled water irrigation technology. It flushes the ear canal with a gentle stream of water to naturally loosen and wash away earwax. This professional-grade method replaces risky cotton swabs and ensures wax is never pushed deeper into the ear.

2.Is the water pressure safe? Will it hurt my eardrum?

Yes, it is 100% safe and painless. The device features 3 adjustable pressure modes (Low, Pulse, High) so you can customize the intensity. It delivers a consistent, safe water flow that thoroughly cleans your ears without causing any discomfort or damage to the eardrum.

3.Does it work on stubborn, hardened earwax?

Certainly. For heavy or stubborn buildup, we recommend first using earwax-softening drops to loosen the wax before using the E80. Be sure to rinse with warm water when using the device.

We suggest starting with the 5-hole nozzle; if you need stronger rinsing power, you can switch to the 3-hole or 1-hole nozzle and adjust the water pressure settings to effectively clear away stubborn earwax.

We are confident that the E80 will provide you with a whole new ear-cleaning experience.

1.What are the differences between the 3 included nozzles?

We include 1-hole, 3-hole, and 5-hole nozzles for personalized care. The 1-hole nozzle delivers a concentrated stream for stubborn wax, while the 3-hole and 5-hole nozzles split the water flow into multiple gentler streams, making them perfect for first-time users, sensitive ears, or daily maintenance.

2.How does the 2-in-1 water tank system keep things hygienic?

Our upgraded dual-chamber tank system completely separates clean water from wastewater. Clean water is pumped into your ear from one chamber, and the dirty runoff is collected in the other. This ensures zero messy spills and prevents cross-contamination.

3.Is the device waterproof? Can I use it in the shower?

Yes! The device features an IPX7 waterproof rating, allowing you to safely use it in the shower for ultimate convenience and easy cleanup.

4.How long does the battery last on a single charge?

It is equipped with a powerful 2000mAh rechargeable battery that provides up to 7 hours of continuous use. It supports Type-C fast charging, meaning you rarely have to worry about running out of power.

1.Is this product certified and safe for home use?

Yes, our product is FCC certified, meeting strict quality and safety standards for at-home health maintenance. It is designed for easy, comfortable, one-handed operation.

2.What is your warranty and return policy?

We offer a 2-Year Warranty against any manufacturing defects and a 30-Day Money-Back Guarantee. If you are not completely satisfied with your ear irrigation results, simply contact our support team within 30 days of delivery for a full refund.

3.How long does shipping take?

Orders are processed within 24-48 hours. Standard shipping typically takes 5-7 business days to arrive, and a tracking number will be emailed to you as soon as your package leaves our warehouse.